Privacy Policy

Privacy Policy

Effective Date: March 5, 2026

AV Land Production LLC (“AV Land,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit av.land, submit a quote request, make a payment, contact us, or otherwise interact with our business.

By using our website or communicating with us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Information You Provide to Us

When you fill out a form, request a quote, contact us by email or phone, or otherwise interact with us, we may collect:

  • Your name
  • Company name
  • Email address
  • Phone number
  • Event or project details
  • Venue or service location
  • Billing information
  • Any other information you choose to provide

Payment and Transaction Information

If you make a payment through our website or through an invoice, payment information may be collected and processed by third-party providers such as Stripe and QuickBooks. We do not store full payment card numbers on our website.

Automatically Collected Information

When you visit our website, we or our service providers may automatically collect certain information, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages viewed
  • Time spent on pages
  • Referring website
  • General website usage data

This information may be collected through cookies, analytics tools, server logs, and similar technologies.

2. How We Use Information

We may use the information we collect to:

  • Respond to quote requests and inquiries
  • Communicate with you about services, bookings, scheduling, and support
  • Prepare estimates, invoices, and project records
  • Process payments
  • Deliver and improve our services
  • Operate, maintain, and improve our website
  • Monitor website traffic and performance
  • Protect against fraud, misuse, or unauthorized activity
  • Comply with legal obligations
  • Enforce our terms and business policies

3. Quote Request Forms

If you submit a quote request through our website, we collect the information you provide so we can review your request, contact you, and prepare an estimate or discuss your project needs.

Please do not submit sensitive personal information through the quote form unless it is necessary for your request.

4. Cookies and Analytics

Our website may use cookies and similar technologies to improve website functionality and understand visitor activity.

We use Google Analytics to help measure website traffic and usage patterns. Google Analytics may collect information such as your IP address, device and browser information, pages visited, and interactions on the site. Google requires sites using Analytics to disclose this use and how data is collected and processed.

You can control cookies through your browser settings. You may also learn more about opting out of Google Analytics through Google’s tools and privacy controls.

5. Payment Processing

We may accept payments through Stripe and may also use QuickBooks for invoicing, payment records, bookkeeping, and related business operations. These third-party services process information according to their own privacy practices and security controls.

We do not control the privacy or security practices of these third-party providers, and we encourage you to review their policies directly.

6. How We Share Information

We do not sell your personal information.

We may share information in the following limited situations:

  • With service providers and platforms that help us operate our website or business, including analytics, payment, invoicing, and communication tools
  • With contractors, subcontractors, or crew members when reasonably necessary to provide requested services
  • To comply with legal obligations, court orders, or lawful requests
  • To protect our rights, safety, property, customers, or others
  • In connection with a merger, sale, reorganization, or transfer of business assets

At this time, AV Land Production LLC does not knowingly sell personal information or knowingly share personal information for cross-context behavioral advertising.

7. Data Retention

We keep personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Respond to inquiries
  • Maintain business and tax records
  • Process payments and invoices
  • Resolve disputes
  • Enforce agreements
  • Comply with legal obligations

Retention periods may vary depending on the type of information and the reason it was collected.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no website, internet transmission, or storage system can be guaranteed to be 100% secure. So, sadly, the internet remains the internet.

9. California Privacy Rights

If you are a California resident, you may have rights under California law, including the right to:

  • Know what personal information we collect and how we use it
  • Request deletion of personal information, subject to exceptions
  • Request correction of inaccurate personal information
  • Request access to certain categories or specific pieces of personal information
  • Not be discriminated against for exercising your privacy rights

California’s privacy framework also includes rights relating to opting out of sale or sharing where those practices apply.

To submit a privacy request, contact us using the information listed below. We may need to verify your identity before completing your request.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or policies of those third parties.

11. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through our website.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top of this page. California’s DOJ advises users to review privacy policies and notes that businesses should keep them updated.

13. Contact Us

If you have questions about this Privacy Policy or want to submit a privacy-related request, please contact:

AV Land Production LLC
Website: av.land
Email: info@av.land
Phone: 415-799-1315